Help - Preinstalled MS Office Missing

dancingwithalan
dancingwithalan Member Posts: 4 New User
edited March 22 in 2018 Archives
Hello 

I need help.

my preinstalled MS Office went missing after installing Window 10. I tried keying product key on MS website, but the reply was:

""Error

The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options.""

i chatted with with Acer Live chat assistant but was told to post here for help.

please kindly help me

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