Acer Aspire E 15 E5-575-33BM HDMI output Question

AnthonyLG
AnthonyLG Member Posts: 4 New User
edited August 2023 in 2018 Archives
I have the Acer Aspire E 15 E5-575-33BM I'm trying to connect it to my 4k tv thru HDMI and the most I can set my tv to (through the pc settings) is 1080p and no option for 4k. Is this laptop able to display @ 4k thru HDMI? I'm trying to Watch 4k Movie on my laptop through my tv. I have also searched google far and wide to no avail.

Comments

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited January 2018
    HDMI 1.4b
    your laptop will support 1080p @60Hz only
    I'm not an Acer employee.
  • AnthonyLG
    AnthonyLG Member Posts: 4 New User
    edited January 2018
    I have seen this information as well but as I said, I see No option to change to 4K in my pc settings when connected to my tv.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    so... i didn't understand your question.

    you said no option for 4K on your TV and then you can see the 4K option....
    by the way, the 4K option is available only at 24Hz refresh and it's very low.
    I'm not an Acer employee.
  • AnthonyLG
    AnthonyLG Member Posts: 4 New User
    My tv is 4K. I’m trying to see 4K content on my tv using hdmi on my laptop but it only shows 1080p on my tv.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    so...as i wrote, 1080p @60Hz is the best your laptop can output; HDMI1.4b can output 4k at only 24Hz, your TV probably can't hand 24Hz so the system handshake the best quality...1080p@60Hz
    I'm not an Acer employee.
  • AnthonyLG
    AnthonyLG Member Posts: 4 New User
    The best answer yet, makes sense.
  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    IronFly said:
    HDMI 1.4b
    your laptop will support 1080p @60Hz only
    Hi, where did you find this information? Thank you