Examples: Monday, today, last week, Mar 26, 3/26/04

Iconia one 7 B1-790 unable to transfer to pc

DualwolfDualwolf Posts: 3Member New User
edited January 13 in Android Tablets
Hi, I have an Iconia one 7 that I'd like to connect to my Win 10 pc but when I plug it in to USB I get pc message: 
"USB device not recognised... try reconnecting...your device may not be working properly"

I get nothing in the drop down menu at the top of tablet (as per online user manual) to imply there is:
"USB options, swipe down from the top of the screen to display the
notification area and tap USB for file transfer to choose whether you
need to use File transfers (the default option) or Photo transfer (PTP)."

Would doing an O.S update help? I'm currently on Android  ver 6.0

EDIT: 
Just checked updates, it's set to automatically check and no new updates available.

Best Answer

  • billseybillsey Posts: 4,209 Pathfinder
    Accepted Answer
    If you go to the Acer support site, they have a USB driver that allows connection of your tablet to a Windows PC.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billseybillsey Posts: 4,209ACE Pathfinder
    Accepted Answer
    If you go to the Acer support site, they have a USB driver that allows connection of your tablet to a Windows PC.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DualwolfDualwolf Posts: 3Member New User
    edited January 12
    Thanks Billsey.
    Excuse my ignorance but I can't see if I'm meant to install it on my pc, my tablet or both?
    I tried downloading to pc and file wouldn't open. On tablet it tries to open but attempts to open the zip file with a dictionary?!
    lol
  • billseybillsey Posts: 4,209ACE Pathfinder
    You install it on PC. Once installed when you plug your tablet in it should give you those options.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DualwolfDualwolf Posts: 3Member New User
    Thought it didn't work initially but seemed to take its time, done now.
    I had to log in as administrator (I forgot when I set up a new hotmail account that I was logging in with new (non admin)account onto pc)
    All works fine now. Thank you so much for your help.
Sign In or Register to comment.

Who's Online207

314159265
314159265
Acer-Jose
Acer-Jose
alanm18
alanm18
AtishyaGupta2211
AtishyaGupta2211
Hyuk
Hyuk
maximge
maximge
NARDUCI
NARDUCI
Queen6
Queen6
sergiy
sergiy
Skeagle
Skeagle
Vendias
Vendias
+196 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Announcements

Free 25 GB of Dropbox Space



Register your Acer device and get 25GB of space free for 1 year!

Acer Store Deutschland


KOSTENLOSER VERSAND - AUSGEZEICHNETER SERVICE

Facebook

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.