Windows 10 Acer PC cannot get installed (pls help asap)

ThomasK
ThomasK Member Posts: 2 New User
edited January 2018 in Windows 10
So I did email this to Acer but they just told me to pay for additional software, which defies the purpose of me selling my PC...
Here is the problem...So I am planning on selling my Desktop soon, so I reset the full computer and now want to create a username, get the computer setup for the new user so I know that they are getting the computer in a working state and to show them a test of the computer working on a test account. The problem that I am having is that when I choose time, location it goes to the page with the option use express settings, I click that and it shows a loading circle with the text "Just A Moment..." then the computer automatically restarts and this goes on a loop and can't be changed. Please help ASAP. I have used various options like the automatic repair menu where I need to open CMD etc. but then I have to enter a defaultuser0 password which I don't know. A fast reply will be the best, Thanks




Assistance by Acer


The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. By using this site, you accept Acer's Privacy Policy and the Acer Community User Agreement.

  • swiftevopoweron-tertiarybanner_620x335
    Swift Series Intel® Evo™

    Power On

  • xbox-agw-tertiary-banner-620
    Game Pass

    Game Pass

  • win-11-pro-banner
    Windows 11 Pro

    Windows 11 Pro for Acer business laptops

  • chromebook-gaming
    Gaming on Chromebook

    Gaming on Chromebook