Windows 10 Acer PC cannot get installed (pls help asap)

ThomasK Member Posts: 2 New User
edited January 2018 in Windows 10
So I did email this to Acer but they just told me to pay for additional software, which defies the purpose of me selling my PC...
Here is the problem...So I am planning on selling my Desktop soon, so I reset the full computer and now want to create a username, get the computer setup for the new user so I know that they are getting the computer in a working state and to show them a test of the computer working on a test account. The problem that I am having is that when I choose time, location it goes to the page with the option use express settings, I click that and it shows a loading circle with the text "Just A Moment..." then the computer automatically restarts and this goes on a loop and can't be changed. Please help ASAP. I have used various options like the automatic repair menu where I need to open CMD etc. but then I have to enter a defaultuser0 password which I don't know. A fast reply will be the best, Thanks

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