Display not working, black screen Acer SW5-014

samuelkahat
samuelkahat Member Posts: 5 New User
edited November 2023 in 2018 Archives
after the reinstallation of the widows, the display does not work. shows only a black screen. after connecting an external monitor via micro hdmi it works normally, only the notebok screen does not work. help me please

Answers

  • JackE
    JackE ACE Posts: 45,099 Trailblazer
    Try to turn it on with the Fn+F5 and Fn+F6 toggle key combos? Jack E/NJ

    Jack E/NJ

  • samuelkahat
    samuelkahat Member Posts: 5 New User
    JackE said:
    Try to turn it on with the Fn+F5 and Fn+F6 toggle key combos? Jack E/NJ
    not working
  • JackE
    JackE ACE Posts: 45,099 Trailblazer
    >>>after the reinstallation of the widows, the display does not work. >>>

    OK. Three questions. (1) Does Device Mgr show any red or yellow warnings on the TV monitor? (2) How did you re-install Win10 (3) Why did you re-install Win10? Jack E/NJ

    Jack E/NJ

  • samuelkahat
    samuelkahat Member Posts: 5 New User
    JackE said:
    >>>after the reinstallation of the widows, the display does not work. >>>

    OK. Three questions. (1) Does Device Mgr show any red or yellow warnings on the TV monitor? (2) How did you re-install Win10 (3) Why did you re-install Win10? Jack E/NJ
    1. Does not show red or yellow alert 2. via USB 3. failed when restoring the windows
  • JackE
    JackE ACE Posts: 45,099 Trailblazer
    >>>3. failed when restoring the windows>>>

    Yes, but why were your restoring Windows and what method were you using to restore Windows that failed? Jack E/NJ

    Jack E/NJ