How do I refresh my PC to factory settings?

XdxD
XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
edited November 2023 in 2018 Archives
I upgraded to Windows 10 Pro today and realised that it won't activate. I now want my PC to be at the factory state. When I go to Acer Recovery Management, there's only 1 option, i.e., Reset. There was no option for 'refresh' or something. Even the recovery drive I created (on Build 1703) doesn't work now (current build 1709). How do I refresh?
Trying to do my best here - Your happy Predator owner =)!

Best Answer

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited January 2018 Answer ✓
    Well, I reinstalled Windows 10 Home with all the drivers and everything works like default. Even apps like Acer Care Centre and Predator Sense work now. Thanks for answering by the way.
    Trying to do my best here - Your happy Predator owner =)!

Answers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Also, the laptop shipped with Windows 10 Home English (US probably). I upgraded it to 1709 using Windows 10 English International ISO. Can it be possible that someone sends me link to download recovery drive for my PC?
    Trying to do my best here - Your happy Predator owner =)!
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Or, how to get all Acer apps?
    Trying to do my best here - Your happy Predator owner =)!
  • With install Windows 10 Pro, you likely broke the Acer recovery. The only way to get the default Acer image is to send the laptop in and have them image your hard drive. Also, without the default Windows 10 by Acer, Predator Sense and some of their apps will no longer work.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited January 2018 Answer ✓
    Well, I reinstalled Windows 10 Home with all the drivers and everything works like default. Even apps like Acer Care Centre and Predator Sense work now. Thanks for answering by the way.
    Trying to do my best here - Your happy Predator owner =)!
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    With install Windows 10 Pro, you likely broke the Acer recovery. The only way to get the default Acer image is to send the laptop in and have them image your hard drive. Also, without the default Windows 10 by Acer, Predator Sense and some of their apps will no longer work.

    Skelo
    Now that my PC doesn't have "Windows 10 optimised for Acer" but the one from Microsoft, is my warranty still intact?
    Trying to do my best here - Your happy Predator owner =)!