My Acer Chromebook R11 Touchscreen Doesn't Work

WomanVet
WomanVet Member Posts: 1 New User
edited March 2023 in 2017 Archives
I have only had my Acer Chromebook R11  for 6 months. Two months ago the touchscreen stopped working. What can I do to fix this issue? It is a feature I became extremely fond of and now that it isn't working I find myself using the device a lot less, which defeats my purpose. Any help you can provide would be greatly appreciated. Thanks!

Comments

  • kttkyle
    kttkyle Member Posts: 3 New User
    try a factory reset
  • jefftw
    jefftw Member Posts: 4 New User
    look for touchscreen setting in settings if there is one
    try putting it into tablet mode, see if it works there, switch it back to laptop and see what happens
    try shutting the tablet down completely, wait 15 seconds, turn it back on