How do i get past the acer boot screen.

Chico22
Chico22 Member Posts: 4 New User
edited March 2023 in 2017 Archives
Ok so the night before my computer had to do the stupid monthly windows update. Well my computer became slow because of it. While drawing with my pen tablet, the computer froze and then went to a blue screen. I turned it off and back on. The "scanning and recovering drive c" came up and gave me the option to skip it. It was no use since it gave me the blue screen of death and just stayed at the booting screen. So i turned it off and on again and had no choice other than to do due scan and recovery. Well i got up to 52% and it shut down. Now when i turn it back on it wont go past the acer logo screen. I tried hitting the f8 key but it wont work. Any suggestions? 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    laptop model and windows OS version?

    you can try to press Alt+F10 keys at boot and try the repair PC option
    I'm not an Acer employee.
  • Chico22
    Chico22 Member Posts: 4 New User
    IronFly said:
    laptop model and windows OS version?

    you can try to press Alt+F10 keys at boot and try the repair PC option
    Acer Aspire R 11 R3-131T-P7HA  Signature Edition  Windows 10 
    Ive also tried that but i get no response. Do i have to have it plugged in to the power adapter?? Ive pressed and held it. Ive pressed and tapped alt f10. Nothing. The only thing that works is f2 for bios
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    no, it's not needed but it will be better to have it plugged.

    on BIOS are you able to find any sign of the HDD/SSD?
    main information screen

    if it's there, you can try  a "repair your pc" option from a bootable installation media, you can create one following this instructions:


    1) download a windows 10 iso using Microsof tool:
    select the proper windows 10 version (the same installed on your laptop) and choose to save it as iso file when prompted
    2) download Rufus:
    plug your USB flash drive, run Rufus then:
    select ISO image from the dropdown menu near "Create a bootable disk"
    click on the little icon on the right and browse to the windows 10 downloaded iso file
    as  Partitions scheme select "GPT partition scheme for UEFI"
    as File system select "FAT32"
    click on Start
    wait until it finish, then uplug your USB flash drive
    3) backup all your personal data
    4) Reboot to BIOS, pressing F2 at boot, then press F9 to load default and F10 to save and exit
    5) plug your USB flash drive and at boot press F12 (if F12 doesn't work, see if it auto-recognise the USB flash drive or press F2 to enter BIOS and enable F12 boot menu under BOOT tab), choose the USB flash drive as bootable device
    I'm not an Acer employee.
  • Chico22
    Chico22 Member Posts: 4 New User
    Ok so i dont have another computer to load the iso other than my Window Surface RT. Would i be able to load all that using the rt? Also, will it delete all my personal files on there? Also, is this my only option? 
  • Chico22
    Chico22 Member Posts: 4 New User
    I did find something on the HDD. Ive also tried disabling and enabling the 2D2 option on the BIOS but still no luck 
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    you can use your surface and it will not delete any personal file if you choose the option "repair my pc" or even reset keeping personal files.
    I'm not an Acer employee.