Recovery Media Creator stops working and crashes halfway through

Braddy5
Braddy5 Member Posts: 1 New User
edited February 29 in 2018 Archives
Hi,

I have an Acer Aspire ATC-220-ES61 Desktop that I am trying to create a recovery disk with a 219 GB USB external drive, using the Acer Care Center, but halfway through the process the recovery media creator crashes with a Windows dialogue saying "The Recovery Media Creator Has Stopped Working" and press 'close program' to exit.
I know the USB drive has enough space and I also know that It's formatted properly, so I really don't know what is wrong, since I bought my Acer less than a year ago, and have tried doing this in the past with the same disappointment.

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