unable to update Win 10

Forsure
Forsure Member Posts: 2 New User
edited March 2023 in 2017 Archives
I have an ACER Aspire Z1801 and as of today ( 15 Dec 2017) I am unable to update Win 10. I have been using Win 10 since MS offered free upgrade from Win7 which the computer came loaded with.  MS have advised me to revert back to win 8. 

Comments

  • Riktor
    Riktor Member Posts: 10

    Tinkerer

    The free upgrade offer ended on 7/29/2016. Any upgrades completed before that date are still valid . So, if you upgraded to Windows 10 before that date, you should be able to reclaim that entitlement. I don't think MS explained that part of it.

    Did you upgrade to Windows 10 from Windows 7 prior to the cutoff date? If so, have you made any significant hardware changes?

  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    My Aspire One 532h is running the latest Win 10 fall creators with no problem though not the fastest in the world did upgrade to 2GB memory. Is harder on my 32 GB Clover and Bay Trail tabs but can be done. Would make a record of the Win 10 license key (need a third party tool such as from Nirsoft) before doing anything. What error is it giving you ?