Weird and random shutdowns on Acer G9 (593)

vorob
vorob Member Posts: 149 Skilled Fixer WiFi Icon
edited March 2023 in 2017 Archives
While I'm 99% sure no one will help me, I'm still eager to tell my issue. Problem is that my laptop shutdowns sometimes on different tasks. For now, I've experienced this three times:

1. I was just closing everything on my lappy. Just pressing X in different windows/apps. And then suddenly I've received BSOD but my pc wasn't able to wright DUMP and turned off
2. I've installed SVP software which smoothens videos to 60FPS (https://www.svp-team.com/wiki/Main_Page) and its internal benchmark sometimes forces the laptop to shutdown. Even without BSOD: https://youtu.be/0K-nU8FRq6w
3. I was setting up controls in snes9x SNES emulator when my laptop showed a black screen, then back to normal and then turned off. 

I've got this extremely rare (except 2nd issue which happens pretty often when I launch benchmark) and have totally no idea why its happening. I'm getting no issue running stress tests and modern games. Tested via AIDA stress test, Furtmark + Prime, and 3d mark, totally no issues...

Answers

  • Sounds like some type of display driver compatibility issues with some programs. Try reinstalling the Intel and NVIDIA display drivers.

    Skelo
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    Product: Acer Predator Helios 300
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