Aspire s7-392 having sleeping issues

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ryanvorpagel
ryanvorpagel Member Posts: 1 New User
edited March 2023 in 2017 Archives
For a couple months now I have been having a hard time getting my s7 to sleep. If I am only on it for a short period of time it sleeps no problem, however if I am on it for an extended period of time, like if i watch a movie, the laptop refuses to sleep. Normally when my laptop sleeps the blue light flashes to orange, but when it does not work, the computer screen goes black and appears to be sleeping however the light stays blue and you can here the laptop still running. At this point it becomes unresponsive and my only option is to hold down the power button and do a hard reset. I have tried almost every option in the power settings you can think of, and I have begun to give up! If anyone can help me it would be greatly appreciated!

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