SATA Cable and Drive Caddy Missing for ACER Nitro 5 (Model AN515-51)

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JoeWJR
JoeWJR Member Posts: 1 New User
edited March 2023 in 2017 Archives
I recently ordered the AN515-51 model off of Amazon, and it arrived without a SATA cable or an HDD caddy for me to mount an extra storage drive. How would I be able to get those so I am not stuck with the default SDD?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
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    You have to contact Acer in your region and request the parts needed to mount the SATA drive. They might charge you for the parts.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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