My headset microphone on acer aspire e1-510 doesn't work

Kuhinja
Kuhinja Member Posts: 15 New User
edited March 2023 in 2017 Archives
Hi,

I have Acer aspire e1-510, Win 10. When I plug in my headset, I can hear the sound but the microphone doesn't work. When I plug in the headset, I check the pop-up dialog box headset option but it doesn't change anything. I updated my Realtek driver to the latest, still nothing and I lost the Realtek audio manager with the update so I did the system restore to have the previous version of the driver back again. 
In the Realtek audio manager, the microphone is not muted, I can't see anything obvious. I have a built-in microphone on the laptop, he always works but the headset mic won't. Btw, I only have a combo plug-in jack.