Why won't my Acer Chromebook 15 (Brand new out of the box) brighten up the screen???

alisadrew
alisadrew Member Posts: 2 New User
edited March 2023 in 2017 Archives
I just bought an Acer Chromebook 15. When I boot it up the screen is very dark, so I use the brighten button and I barely see that the brightness is all the way up, but the screen is still very dark. This is an out of the box computer, which makes me very frustrated. Can anyone help me please??!! Thank you very much in advanced. 

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