acer aspire e 15 brand new wifi connectivity problems

plopliar
plopliar Member Posts: 1 New User
edited March 2023 in 2017 Archives
Just turned this laptop on for the first time and it is having a hard time loading websites and downloading anything via wifi. It connects fine but will load half a website, for example, and then just stop as if it lost all connection. Downloading even the smallest file, like firefox or a driver update for the wifi is impossible. I did all the standard things like resetting the router and reinstalling windows to no avail. The other devices in my home are running just fine with no issues. I went through the acer support without any help.