AMD/ATI/Radeon driver update disables graphics card

padgett
padgett ACE Posts: 4,532 Pathfinder
edited March 2023 in 2017 Archives

Yesterday while using a multiscreen desktop the screens suddenly went black & when returned were now mirrored at low resolution. Turned out that MS just updated with an AMD Display driver dated 7/25/2017. One symptom is that Device Manager shows the AMD element under "Display Adapters" as "No drivers installed". Was pretty sure it wasn't a hardware failure since two different desktops were doing the same thing

The fix is either to roll back the driver to an earlier one (mine are dated 2015) or use the AMD Uninstall utility to remove everything then download and install the older (Windows 8) driver either x86 or 64 bit depending on what you have.

Do not know how many are affected but mine were ATI Radeon one 3000 and the other HD 4200, both 64 bit.