A few weeks ago, the Windows 10 Creators Update 1703 was (finally) rolled out to my Aspire V3-111P box. Before that, Windows 10 was running smooth and stable for more than a year, the last months with the Windows 10 Anniversary Update 1607.
Anyway, as soon as the upgrade to 1703 was installed, I started getting sporadic Bluescreen (BSOD) crashes. The system might run for several hours with no apparent trouble, sometimes even "survive" a suspend-to-RAM over night and a couple of hours after resume, to finally crash into the BSOD some time (merely seconds or also various hours) later. Or the BSOD might occur only a few minutes after a fresh system boot. Totally sporadical, I couldn't find any pattern as to what applications to run, having many or very little system resources used or whatever.
Right after the installation of 1703, also the Windows 10 Fall Creators Update 1709 became available to my system, and I did the next upgrade right away. Unfortunately, the BSODs persisted.
After having many hours and days of support chat with Microsoft (and believe me, after having to repeat your issue for the xth time despite giving them the case number, this experience really loses any appeal!), and in the process having every inch of RAM and CPU and SSD and Windows installation checked, several in-place upgrades of the same Windows 10 1709 version, other upgrades, downgrades, rollbacks, re-installations -- all in all, several days of precious live time and energy wasted! --, we finally came to the realization that V3-111P apparently is not compatible with Windows 10 Creators Update 1703 or later. One might also conclude so from these two overviews, where V3-111P is not listed:
https://www.acer.com/ac/en/US/content/windows10-creators-updatehttps://www.acer.com/ac/en/US/content/windows10-fall-creators-updateApparently, something was changed by Microsoft in that version, which would require updated Acer drivers to continue working reliably. The BSODs even occurred in a totally fresh and "naked" installation of Windows 10 1703, with everything purely Microsoft, not a single driver or software or other byte side-loaded outside of Windows Update.
Crash dump excerpts, in case someone is interested:
"WHEA_UNCORRECTABLE_ERROR (124)"
"Arg2: ffffd3037f198028, Address of the WHEA_ERROR_RECORD structure."
"FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE"
"Error : GCACHEL2_ERR_ERR (Proc 2 Bank 2)" (<< with varying Proc and Bank numbers with each crash)
After way too much struggle, I am now back -- with a lot of time, some work and all applications lost -- at a naked Windows 10 build 1607 (the Anniversary Update version) and constantly have to be alert to not have Microsoft force-upgrade the system to 1703 or later once again. Unfortunately, this also means a nearing end of life for this box only 3 years after purchase, as Microsoft will stop providing security updates for the now-outdated 1607 version soon.
Hence my question: Will Acer provide updated Windows 10 1703+ drivers for the Aspire V3-111P? Or are there newer drivers available for another device with similar/compatible hardware? Any pointers?
Thanx.