E5-575G-53VG Left audio channel crackling noise (speakers and headphones)

Kinditguy

Good day,
My recently purchased laptop has a problem with left audio channel. It produces crackling sounds through left channel. Problem persist on both speakers and headphones, but absent on bluetooth devices including headphones. Problem persists with different drivers and versions of Realtek software. Problem persists on live booted Linux distro. It distorts sound when it is playing, giving it somewhat high gain robotic tones. On idle it produces static noises that I was able to record below:

https://soundcloud.com/leon-nat/laptop-sound

Any advice?

brummyfan2

Hi,
Give this a try:https://support.microsoft.com/en-gb/help/4026994/windows-fix-sound-problems