New RAM not recognized.

th3m4dis
th3m4dis Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hello!
i bought new ram PC-10600 DDR3(4Gb) for my Acer Aspire 5750G and i install it everything is perfect and no bluescreens but when i satrt it and run system information then it shows that i only have 4Gb ram. it should show 8Gb but its not. I looked my old ram board and it has the same information as my new ram board. plase help me!! i have windows 7 64bit. Please

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The latency might be different. Can you try swapping the places of the RAM sticks?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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