Touch screen freezing and immobilising the mouse

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Hills
Hills Member Posts: 1 New User
edited September 2023 in 2019 Archives
Hi All,

Firstly, if you could have a look at the screen shot attached. You will be able to see what the problem is. The mouse is sticking on the screen and completely immobilising the cursor - whether it be the touch pad, the touch screen or a USB mouse - once it is stuck, only a reset will free it up. 
I have taken it to the local shop and to a larger PC world and screen is not pressed nor the casing pushing on the screen. 

Laptop is a ACER Aspire V 15.

Any ideas would be greatly received.

Answers

  • melsintexas
    melsintexas Member Posts: 1 New User
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    Did you ever get any feedback or support on this?  I am having the same issue on a desktop