Problem with Missing Drive becoming recovery Drive. G9-593

ggralpy
ggralpy Member Posts: 2 New User
edited March 2023 in 2017 Archives
Help please, I'm a bit desperate. I was prompted by Intel Rapid Storage to "protect" a drive and I clicked ok. Now 1TB of hard drive is missing and became a recovery drive. Anyone out there who was able to solve this issue? I tried the Raid_tool but didn't work for me unfortunately. I hope I'm just doing something wrong.


Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Open command prompt(admin)
    enter diskpart and then enter
    list disk
    take note of what number is the hard drive and then enter
    select disk x(x is the number of the disk you want to select) and then enter
    clean

    This will hopefully reset your drive and make it a normal partition. If it doesn't work do the same thing again, but this time instead of clean enter clean all. This will take much longer to format the drive.

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    RAID tool didn't work...what error gave you?
    I'm not an Acer employee.