Missing stand Base for New Monitor V246HL

OJacobo
OJacobo Member Posts: 3 New User
edited March 2023 in 2017 Archives
A brand new Monitor V246HL came without the base. How do I get it?

Comments

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer
    edited November 2017
    Hello,
    1. Did you contact the reseller?
    2. Could you give me the first ten characters of the monitor serial number? Only the first ten.
    France
  • OJacobo
    OJacobo Member Posts: 3 New User
    Acer supplied the missing part .  ID: 4934766U. It turned out to be the wrong part. I need the stem 
  • OJacobo
    OJacobo Member Posts: 3 New User
    is been sent. it is referred as the "neck"
  • Hello,
    The stand is composed with a base and a neck. Do you only need the base?
    Could you give me the first ten characters of the monitor serial number? Only the first ten.
    France