Acer R3-471t won't power on after being charged.

danitwelve91
danitwelve91 Member Posts: 11 New User
edited March 2023 in 2017 Archives
So I had to restore my computer to factory settings a couple days ago and when I got it back the battery was dead so I put it on the charger and it wouldn't power on but the battery light on the side was solid orange regardless of weather the charger was connected and it still wouldn't turn on. Did the little reset button on the button and it turned on just fine and I set the computer up and had to restart the computer a couple times with no problem. But then I charged the computer overnight and when I got up this morning I had a similar issue the light  was blue and wouldn't turn on and I had to do the reset button twice. Now I went into the acer care center app and it says that the battery health is good and when I set up the computer I downloaded all the drivers except the bios ones. So I'm not sure if this is a software problem or hardware problem and if it's hardware is it an issue with the battery or something else. If anyone has any ideas or suggestions I would appreciate it