Power on problem.

BobE
BobE Member Posts: 1 New User
edited March 2023 in 2017 Archives
I have an Aspire Switch 10 (SW5-012-16GW) that will only power on if I push power button for 10-15 seconds, wait a few seconds, then push power button again. Same if 100% battery power or plugged into AC. Help!

Comments

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You can update BIOS to latest version, if you haven't done so already. Make sure before updating that the battery is fully charged and laptop connected to charger. If it doesn't fix it, then you should contact Acer.

    You can find the BIOS in Acer drivers page from this link: https://www.acer.com/ac/en/GB/content/drivers
    Find your laptop's model and the BIOS will be under the section 'BIOS/Firmware'

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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