about Acer Predator Z271 with Tobii Eye tracking

gbconnerbee
gbconnerbee Member Posts: 1 New User
edited March 2023 in 2017 Archives
just bought an Acer Predator Z271 with Tobii Eye tracking. so I went to the site downloaded what I thought I need and it was working fine for a couple of days till an update came alone so I thought fine I'll update it and I did still was working that day, turned on pc the next day and did not notice that the Tobii bar ( the thing that glows red and track your eyes) was not On anyway I was playing a game and I could hear my pc making that sound to tell you that a USB has been plugged in now I've got a lot of USB plugged into my PC so I was not sure on what was connecting then disconnecting so I just unplugged everything then replugged all my USB's back in. but the sound was still there so I clicked the arrow on the hotbar and saw an icon coming then going again and it was called Eyechip (part of the Tobii eye tracking device) Ive already contact Tobii about this and sent then the diagnostics on the device and they said that i need a different software from there website so uninstalled everything the person told me to do an install the correct one i need but it says that there is an error with the install.

Can anyone help me with this at all?