my acer predator helios 300 has fps drop

eminc
eminc Member Posts: 23 Troubleshooter
edited March 2023 in 2017 Archives
when i try to play game for an hour or sometimes more less, fps drops. the game is hanging. slowly moving. my all drivers are up to date.
this pc has 7700hq and gtx1060 and when i see fps dropping, i say what the ***** was that?

Answers

  • I would suspect the cpu is overheating. Check the temperatures. You may need to have to repaste the heatsink.

    Skelo
    Please quote me so I get a notification of your reply!
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    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Download HWiNFO and record the temperatures of your CPU and GPU, while gaming. Do you play games from the HDD or SSD?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • eminc
    eminc Member Posts: 23 Troubleshooter
    h ttps://drive.google.com/file/d/0B3csV_PjGIUDd3RHMU02WnJNRVE/view?usp=sharing
    here is my hwinfo log file. after 10 minutes gaming.
  • Warm but not hot, so the heat should not be causing it to throttle. Is this only happening on a specific game or any game that you try to play? What game is it happening on so I can test it.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss