why m i not getting the software update since i purchased my cell

ankitvarshney1250
ankitvarshney1250 Member Posts: 1 New User
edited March 18 in 2018 Archives
I am not getting any android update since i purchased my cell

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    smartphone model?
    I'm not an Acer employee.
  • Riplin
    Riplin Member Posts: 7

    Tinkerer

    I also bought a Liquid zest plus T08 and it hasn't got a single update either for security patches. Everytime I try to manual update it says device is up to date. What's up with this. I know there's a later patch because friends have bought the phone later than me and they have newer date patches.
  • unichips
    unichips Member Posts: 33 Enthusiast WiFi Icon
    Try downloading a newer version from the support website and install it directly via SD card. Note that the support website lists two hardware versions, and you have to choose the correct file for your hardware. If your hardware doesn't match either of these files, then you probably should NOT attempt to install either of them.

    The newest builds on the support website were published in March 2017 for the WW (worldwide) hardware, and in May 2017 for the TWN (Taiwan) hardware.

    https://www.acer.com/ac/en/US/content/support-product/6838?b=1