my acer wont come properly..

Empress
Empress Member Posts: 1 New User
edited March 2023 in 2017 Archives
hiya i have a acer iconia 8... i havent used it in a little while... but i switched it on and the homescreen came on.. i swiped for it to let me sign in and enter but the screen was froze and after about 10 seconds or so the screen goes blank but the screen is still lit up... it charges fine.. ive tried the volume button and screen lock button and i have also turned it on and off... but still nothing.. can you help? 

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    First we'll start with the obvious. ;)
    When you swipe to login, are you swiping to the side or up from the bottom? Android devices swipe to the side, Windows swipe up.
    If the tablet is stuck in one of the sleep modes you can usually get it back with a long press of the power button (try 30 seconds) to force it to power off, then turning it on normally. The volume and power combination is for recovery mode and doesn't always work for powering off.
    Let us know how those work out and we'll take it from there if you're still having problems.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.