Acer Cloudmobile S500 battery problem

jorisvdbe
jorisvdbe Member Posts: 1 New User

Hello, 

 

I received my Cloudmobile S500 today, but I can't use it because of the next error when I try to charge it: 

image

 

I already called the Acer UK Helpline, some call center in India, and they have no idea what the problem is. 

I also tried to Google it without anly luck. (Also get sometimes an image with an exclamation mark with two thermometers...)

 

I suspect it's a broken battery.  

 

Thank you for your help. 

 

Regards, 

Joris from Belgium

Answers

  • axy76
    axy76 Member Posts: 1 New User

    Sorry but is not battery fault is the phone.  I happened this with my acer S500, after I tried to use another usb cable for test (kindle, blackberry  usb cable fits) they(service) changed battery. The phone charged once and after that battery has not charged at all. My acer s500 was changed in service with new one.

     

    good luck

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