V3 572G Multiple failures and horrible experience with machine.

YASH310
YASH310 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Dear Acer,

I'm an engineering student who purchased an Acer V3 572 G a little over 2 years ago. Since then, I have suffered multiple components failing and malfunctioning repeatedly. I have shipped the machine to you across the globe at my expense for replacing the motherboard because it failed after just one year. Since then I have had to have the screen replaced because one fine day it decided to turn completely white. I have spent exorbidently on the machine simply because as a student, purchasing a new machine is not an option. Now it won't charge properly, the screen freezes and turns completely white randomly, the USB ports have become almost useless and the computer is unnaturally slow. Yesterday the screen went off completely. Please help me out of this mess of a situation. 

 

Thanks and Regards,

A hopeful customer