Chromebook 11 screen cracked with regular use

Russell100
Russell100 Member Posts: 1 New User
edited March 2023 in 2017 Archives

I have a ACER chromebook with a cracked screen the chromebook was NEVER misused or dropped it was opened and closed normally if not delicately which it should have been able to handle. This is a common issue with this chromebook many others have had the same issue as noted in the ACER community post i linked. I am still under warranty but do not expect anything from ACER when i do contact them as per other customers experiences in the thread i linked. ACER is not willing to admit there is a problem with their sceeen. If there is not a problem why are they all breaking on the lefthand side in the same spot? A pair of people with this issue is luck, 20 of them is a defect. I hope ACER surprises me and stands by their product this time or my lifetime relationship with them will them be gone.

http://community.acer.com/t5/Chromebooks/Acer-c710-screen-spontaneously-cracked/td-p/204401