4755G screen flickering

bioanand
bioanand Member Posts: 4 New User
edited March 2023 in 2017 Archives
When I switched on the laptop there was horizontal white line in the bottom of the screen. Acer customer care suggested it may be due to operating system problem but I updated it . Still now that white line present on the screen. Please any body suggest me the solution.?

Answers

  • JackE
    JackE ACE Posts: 44,898 Trailblazer

    What do you mean by update the operating system? Is it still running the original Windows version? What Windows version do you have on it now? Jack E/NJ

    Jack E/NJ

  • bioanand
    bioanand Member Posts: 4 New User

    thanks for reply mr.jack. update means my device originally came with windows 7 but i updated it to windows 10. recently i got update windows 10 1709. after this update, there is no problem in the screen.  now i am using windows 10 1709. 

    thank you

  • JackE
    JackE ACE Posts: 44,898 Trailblazer

    >>>windows 10 1709. after this update, there is no problem in the screen>>>

     

    Does this mean the horizontal white line is gone with 1709 update? Jack E/NJ

    Jack E/NJ

  • bioanand
    bioanand Member Posts: 4 New User
    Yes
  • JackE
    JackE ACE Posts: 44,898 Trailblazer

    Then congratulations on your success! Jack E/NJ

    Jack E/NJ

  • bioanand
    bioanand Member Posts: 4 New User
    Thank you