Aspire Harddrive died just after 1 year warranty ran out with minimal use

grantr

My Acer Aspire that I purchased in June 2016 for my 75 year old mother to keep in touch with family and friends via email and facebook developed a no valid drive error in September 2017 after minimal use. I can assure everyone that my 75 year old mother has not altered the hardware or software in any way. I phoned Acer service who ran me through a series of checks that determined the hard drive probably has just up and died - after 15 months minimal use!!!!! The service representative then told me I could bring this substandard piece of hardware back and have it repaired for approximately $250 - half the cost of a new machine.

Quite frankly THIS REALLY SUCKS.

While I realise the laptop is out of warranty do I still have a reasonable case to have this repaired for no cost under the Sales Of Goods Act?

I actually wanted to email Acer for an answer on this but they very coyly have no email contact information available anywhere on their website.

IronFly

if you have any computer shop around you, take it to them, probably they will change your HDD and install it for 100$.

HDD can broke, no matter of time and use.