No Coolboost on acer quickaccess (Acer Nitro 5 AN515-51-57MS)

broneri
broneri Member Posts: 2 New User
edited March 2023 in 2017 Archives

I bought a Acer Nitro 5 AN515-51-57MS serveral days ago.

 

And I'm trying to find coolboost option on acer quickaccess application, but I couldn't find it.

Even I can see the sticker "CoolBoost technology" on the laptop.

I installed the lastest bios and drivers.

 

Is there some trick to see the option?

Thank you for your supporting!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    They were other users of this laptop, having the same problem and we couldn't make it work. You will need to contact Acer support and tell them coolboost isn't in quick access.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • broneri
    broneri Member Posts: 2 New User

    OKay.. I will contact Acer support.

     

    Thanks, ven98!