Acer 15.6 Wepi54 E5-575-521W notebook after 5 months of very light use (DIED?) fan just blows ?

Ron_Kramer
Ron_Kramer Member Posts: 1 New User
edited March 2023 in 2017 Archives

5 months - very light use at home only. Never hot - was using it in a very cool location power went off.

I rebooed and power went off a few minutes later. (battery charged and AC power in). third reboot... a few minutes later power went off.

 

Now when I go to boot it I get a LOUD fan noise (Louder than I ever heard before). and all the keyboard lights up and that's it.  BLACK SCREEN.  Just sits and blows.   something simple? 

 

 

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You can try with a battery reset. Follow the steps from this link: https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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