Acer e5 573 31g2 won’t boot, won’t power on, no display just black screen.

shivu
shivu Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi My laptop from 2days  won’t boot, won’t power on, no display just black screen.

 

After removing battery & Insert back it will boot.

 

Daily I'm facing this issue, can't open laptop back panel daily. 

 

Please provide the Solution. 

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    From what you have described I assume that the battery connector probably doesn't stay in place and it disconnects when the laptop is moved around.

    You can try using electrical tape or something to make sure the battery connector can't move and see if this will fix the issue.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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