GX-792 sound configuration problem

Quaffit
Quaffit Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi all,

 

a few days ago I purchased a brand-new Predator GX-792 laptop. I'm very happy about the brilliant performance. The sound is great, but as I wanted to configure the surround sound I noticed that the Realtek soundcard only shows two speakers while there are 4 speakers and a subwoofer installed on the laptop and working. My question now is: Why doesn't the sound configuration panel show me a surround 5.1 system? I re-installed the latest Realtek drivers from Acer's website and I rebooted the system but still, there's no change.

 

Cheers!

Answers

  • JackE
    JackE ACE Posts: 44,900 Trailblazer

    Have you checked Windows control panel sound controls & speaker configurations to see if they may be affecting the realtek controls & configuration? Jack E/NJ 

    Jack E/NJ