Quick Access Bug

jworkm
jworkm Member Posts: 5

Tinkerer

edited March 2023 in 2017 Archives

Hi, is this where I can report a bug? I'm guessing it's already been reported, but just to add my name to the list of reportees. 

 

I'd been searching for a while to find a solution to NUMLOCK frequently being turned off on its own, usually after periods of inactivity. Someone had suggested that disabling the Acer "Quick Access" program might fix it, and it did. I went into my Task Scheduler, found the "Quick Access" task that is scheduled to run "At log on of any user", restarted my computer, no further issues.

 

this scheduled task runs the program "C:\Program Files\Acer\Acer Quick Access\QALauncher.exe" 

 

I tried a couple other solutions, changing the registery and disabling "fast startup". Neither of the two resolved the issue. Disabling QALauncher made the difference, so something in the program is bugging out Numlock and requiring it to be re-enabled each time I come back to my computer. 

 

Thanks!