The 2 USB ports of my ACER Laptop AS 5733-6898 are not working. Can anyone help me?

manoelreis
manoelreis Member Posts: 1 New User

The 2 USB ports of my ACER Laptop AS 5733-6898 are not working. Can anyone help me? Do I need to reinstall some drive? The same is still under warranty

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    If you believe it's a software problem, it might honestly be easier to reinstall Windows.  This might be the best place to start for that. http://acer.custhelp.com/app/answers/detail/a_id/12869

     

    If this doesn't fix your issue, you may have a hardware problem, and I'd recommend contacting your local Acer Service team for repair options.

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