Acer Aspire VX 15 Problems

Teya
Teya Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello,

 

I have bought a new Acer VX 15 last month and I have been continuously having several issues that I cannot seem to resolve. 

1. Sometimes, when I unplug my mouse ("connectIT battlemouse for gamers), my touchpad freezes, just completely stops working (I know that the system is not frozen because when I press ctrl + alt + del, the task manager normally works) and when I close the laptop and try to sign in again, it goes into BSoD, usually DRIVER_POWER_STATE_FAILURE.

2. This or similar BSoD also happens when I'm using Photoshop

3. I also get different BSoD randomly from time to time, one connected to Killer wifi driver? I do not know how to fix that one either.

4. This is probably not a bug but just asking for some advice - when I start playing games (LoL, Bioshock, etc) and listen to the music at the same time in the background on Youtube or Itunes, the volume of the background music drops to 20% as soon as the game starts - I did some changes in Sounds > Communication to try to resolve this but it did not help, anyone has other ideas?

 

I would be happy for any suggestions on these problems, thank you!