ACER Aspire F5-573G (F15) keyboard problem

lost_
lost_ Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi,

 

Yesterday I bought my new Acer F15 (F5-573G). After I installed everything I have decided to play some Pro Evolution Soccer 2017. 

Then I noticed that I can't make a long pass from my left flank (using keys UP+RIGHT+(E)+D) (and yes, I am playing using keyboard, which is maybe better because I would never noticed this).

 

So I have exited the game and opened blank Word document.

 

I have tried several tests:

 

1. UP + RIGHT + E + D   

only writes letter E, after fifth or tenth times it writes letter D

 

2. DOWN + RIGHT + E + D  

it writes D and E always

 

3. DOWN + LEFT + E + D

it writes D and E always

 

4.UP + LEFT + E + D

only writes letter E

 

5. D + E

it writes D and E always

 

when I press each button alone it all works, I can go up, down left and right.

 

So i tried with numeric keypad and got different results

 

1. UP (8) + RIGHT ( 6)+ E + D   

it writes D and E always

 

2. DOWN (2) + RIGHT (6) + E + D  

it writes D and E always

 

3. DOWN (2) + LEFT (4) + E + D

it writes D and E always

 

4.UP (8) + LEFT (4) + E + D

it writes D and E always

 

So I have come to the conclusion that something is "wrong" with UP + left and UP + right combination. I decided to try with any other two letter combination and got various results. on some combination is working normalny on some it only writes one letter.

 

So as I have only bought this laptop yesterday, my question is:

is this a general known issue, or should I take it back? Because I worked so hard to buy a new latop and I really want a one withouth any huckups.

 

I have flashed the bios from  1.18 to 1.27