People having problems with drivers for intel HD Graphics 5500

drivers
drivers Member Posts: 3 New User
edited March 2023 in 2017 Archives

 Hi, so I realized the fact that since my current driver for my graphics chip is outdated (10.14 from 2015) I should update it (it was causing some programs to lag extremely). I tried the stock windows updater from device manager but it couldn't find the newest version (15.40). So tried the intel driver updating utility, but that also couldn't find the latest. I found the proper driver from intel (https://downloadcenter.intel.com/product/86210/Intel-HD-Graphics-5500), I downloaded it but during installation it closes abruptly and gives me an error stating that it is not the right version for my computer (laptop obviously).

 

 I believe acer is responsible for this as intel only provides generic drivers and laptops are not very suitable for that.

 

 I also found a few people with the same issue (they had a different laptop and slightly different processor, but same HD 5500 graphics card).

 

 My laptop is the V3-572P-326T. I have the latest version of windows 10.

 

 If this forum is monitored by any acer employees, please have someone look into this problem. Outdated drivers are a serious issue and are causing me (and I'm assuming many others) major headaches.

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