Aspire v5-571P - windows 10 update - now stuck in boot loop

Tweeje
Tweeje Member Posts: 1 New User
edited March 2023 in 2017 Archives

Wife's laptop - had auto update on for Windows 10.  It put on some updates a few weeks ago and after a reboot it had problems. She tried to power it off and back on a few times and now after getting passed the Acer boot screen it has the spinning dots and says "attempting to recover installation" and hangs there. (Left for a couple of days). 

 

Power off and turn turn it back on and it does it again and again and again. 

 

Is doing fast boot so no way to enter bios and change the boot order to start from recovery image. 

 

I took out the cmos battery to reset the bios, but nothing as the default boot order must be HD. 

 

Need help ...  getting into bios and changing boot order to recover 

 

 

thanks all

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    had you try to press Alt+F10 keys at boot to enter windows recovery and try to restore to a previous point or refresh/reset windows installation?

    if it doesn't work...

    take off the HDD and try to boot to BIOS, if you are able to boot to BIOS, enable F12 boot menu (normally under Boot tab), then press F10 to save and exit.

    plug back your HDD and at boot press F12 to have a list of bootable device and select your recovery image.

     

     

    I'm not an Acer employee.