Problem : Acer with jumpy, erratic touchpad.

JohnR1
JohnR1 Member Posts: 4 New User
edited March 2023 in 2017 Archives

I need to know how to fix the problem. It is not constant, but tonight, horrible.

 

I move the cursor, raise my finger from the keypad and the cursor jumps around.

 

How can I fix this? Do I need to re-boot the computer or is there a control button to press or something to change?

 

I am ready to throw this laptop in the trash!!

 

John 

 

[subject line edited to reflect new topic]

 

Answers

  • JackE
    JackE ACE Posts: 44,904 Trailblazer

    (1) Acer Model & number? (2) Current Windows version? (3) Factory-installed Windows version? Jack E/NJ 

    Jack E/NJ

  • JohnR1
    JohnR1 Member Posts: 4 New User

    It's an Acer Switch 10, with factory-installed Windows 8.1

     

    I hope that you can help out!

  • JackE
    JackE ACE Posts: 44,904 Trailblazer

    >>>It is not constant, but tonight, horrible.>>>

     

    "Intermittent" touchpad issues like this suggest that the touchpad's ribbon cable connector at the mainboard needs to be re=seated a half-dozen or so times to clean its contacts. High humidity is a likely cause.  Google "switch 10" "disassembly" for videos on how to access this connector. Jack E/NJ 

    Jack E/NJ

  • JohnR1
    JohnR1 Member Posts: 4 New User

    Thanks much. I will watch the video. I am not very handly where fine motor skills are involved, but it is worth a look-see as it is miserable to try to work with that machine.

     

    Normally, the touchpad is far too sensitive. But the erratic part is nerve-wracking.

     

    Thanks again,

     

    John 

  • JackE
    JackE ACE Posts: 44,904 Trailblazer

    >>>Normally, the touchpad is far too sensitive.>>>

     

    Agreed. For me too! Good luck with re-seating the connector! Jack E/NJ 

    Jack E/NJ