Low internet speed E5-575G

DaniP
DaniP Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hi,

I just bought the laptop 3 days ago and my internet speed is very low , 16 Mbps on Wifi and 7 Mbps on Enthernet cable, i pay for a 100 Mbps connection speed and on other device's i have 90-95 Mbps 

Best Answer

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon
    Answer ✓

    Hi

     

    Contact Acer with a view to repair or return, it must still be within the warranty period.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Update your network drivers and BIOS if there is a newer version available from Acer's website.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • DaniP
    DaniP Member Posts: 2 New User

    They are up to date.

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon
    Answer ✓

    Hi

     

    Contact Acer with a view to repair or return, it must still be within the warranty period.

  • dougc
    dougc Member Posts: 82 Enthusiast WiFi Icon

    'Shucks',  it is lousy when the solution is not  shared ! 

     

     

    Others that have similiar problem and know how to use search field with appropriate keywords,   would appreciate a possible solution  (and maybe give ya the digital version of a hug,  aka 'Kudos' )

     

     

    IMHO

    D'