Aspire v3 571 with upgrade to windows 10 and Samsung EVO 500 gb SSD constantly freezing

BRATH
BRATH Member Posts: 4 New User
edited March 2023 in 2017 Archives

HELP!

We were running windows 8.1 and must have upgraded to windows 10 at some point. Our computer was running really slow so we decided to replace the HDD with a samsung evo 500gb SSD. Everything seem to work great, way faster! Then the computer would start to freeze almost hourly regardless of what program we were running, most just while web browsing. The computer would be non responsive but the mouse cursor could still be moved. A hard restart was only option. Computer would reboot quickly and all would be fine again until the next freeeze in an hours time. After spending almost a whole day on chat support with microsoft I have been told just about everything only to find out that this model is not supported for the Windows 10 upgrade and that is likely what is causing the problem. Any thoughts as to what the problem is and whether reverting to windows 8.1 is an answer or even the only answer?

Answers