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Predator Helios 300 screen not functioning.

Member Posts: 1 New User
edited March 2023 in 2017 Archives

I have had this computer less than a month I have not dropped or damaged it in any way.  Last night while checking the internet to keep an eye on the flooding my screen stopped working entirely. shutting down and restarting did not help.  I was able to connect to another monitor wich does work.  The screen is the only part not working.

Answers

  • ACE Posts: 18,413 Trailblazer

    while you are connected to the external monitor, try to press Fn+F5 keys, this enable/disable the integrated screen.

     

    if it's still not working, it's time to contact your seller or Acer support service.

    I'm not an Acer employee.

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