Aspire 5745G overheating. already replaced thermal unit

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Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer

    Goto store.acer.com. Choose US or Can. Click on eRecovery in the upper right corner. You should be able to order factory Win7 re-set SNID-specific USBstick or DVDdisks at nominal cost. The stick is probably more reliably read than the DVDs. The factory re-set media is probably the best way to rule in/out a likely hardware issue. Jack E/NJ   

    Jack E/NJ

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Well here is what my R3 with Win 10-64 1703 looks like (lotsa stuff in middle between Keyboards and Storage Controller removed. DPTF is Intel's mechanism for ACPI.

     

    r11thermal.jpg

     

  • Mortar
    Mortar Member Posts: 13 New User

    Thanks JackE. I get a message "Recovery media is no longer available for the serial number you entered". This laptop is 3 years old or so so I guess I am out of luck there.

  • Mortar
    Mortar Member Posts: 13 New User

    Thanks padgett, I do not see the Intel DPFT section in Device Manager at all. I do see the ACPI items under System devices though