Acer Aspire E5-571 Windows 10

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nadinequigley
nadinequigley Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi,

Recently my touchpad stopped working on my laptop.  When I have an USB mouse hooked up, everything works fine.  But as soon as I remove it, the pointer goes away.  I've tried updating the drivers.  I've switched the touchpad from advanced to basic, then back again.  I've also uninstalled the touchpad and reinstalled it, nothing seems to work.  I'm not sure what could be causing this, I'm lost.  Hope someone else has some experience with this issue and can point me in the right direction.  Thanks in advance.... NQ